Appointments
Appointment Types
The appointment types that appear in Web Call Entry and Work Agenda are configured in the OMS_APPOINTMENT_TYPES table.
 
OMS_APPOINTMENT_TYPES Schema
Column Name
Type
Description
APPT_TYPE
INTEGER NOT NULL
Appointment type. Primary key
DISPLAY_ORDER
INTEGER
Order in which appointments types are displayed
SHORT_DESC
VARCHAR2(32) NOT NULL
Short description of appointment type. Used for display to user.
DESCRIPTION
VARCHAR2(256)
Long description of appointment type.