Setting Work Queues
To add an event to a Work Queue, do the following:
1. Select the desired event's row in the Work Agenda.
2. Click the Work Queues toolbar button () or select Work Queues... from the Actions menu.
3. In the Work Queues dialog box, select the Refer To check box for the work queues for the event.
4. Enter any desired remarks into the Add Note field.
5. Click the OK button. The Work Queues dialog box closes, and the Work Agenda Work Queues column updates with the selected Refer To values.