Service Alert Timezone Configuration

Date/time values in Service Alert notifications are presented in the time zone specified by the TIMEZONE parameter in the CES_PARAMETERS database table. This parameter sets the name of the local timezone for NMS instance. If this parameter is not configured, date/time values in Service Alert notifications will be in the UTC time zone.

List time zone region names known to the database can be obtained from the V $TIMEZONE_NAME dynamic performance view. Time zone region name should be used instead of simple offset to ensure that Daylight Savings Time is accounted for.

Example

INSERT INTO CES_PARAMETERS (APP, ATTRIB, VALUE)

VALUES ('NMS', 'TIMEZONE', 'America/Chicago');