Managing Crews in Flex Operations
Flex Operations allows you to:
• Assign crews to outage events.
• Record crew status updates.
• Add, edit, and delete crews.
Assigning Crews to Outage Events
Crew Assignment is managed in the Events and Crews tool and from certain context menus in the Map.
To assign a crew to an outage event
1. In the Crew List, click to select a Crew.
2. Click to assign the crew to the event. You can also right-click to reveal crew assignment context menu options.
To assign a crew to multiple outage events
1. In the Event List select the outage events by one of the following methods:
• Press and hold the Ctrl key and click to select the event rows.
• Select the applicable event row check boxes.
2. In the Crew List, click to select a crew.
3. Right-click to reveal valid crew assignment options.
To assign multiple crews to an outage
1. In the Crew List select the Crews by one of the following methods:
• Hold the Ctrl key and click to select the crews.
• Select the applicable crew row check boxes.
2. In the Event List, click to select the Event.
3. Right-click to reveal valid crew assignment options.
Progressing and Modifying Crew Status
Progressing Crew Status
Once a crew is assigned to an outage event, you can progress its status.
Note: You can update the crew status from the Event List, the Crew List, the crew symbol in the Map, or from the Event Details Job Actions tab.
1. Right-click the event or crew.
2. From the context menu, select the appropriate option from the Manage Crew [Name] on Event [#] options:
• En Route: Places the crew en route to the event.
• Onsite: Places the crew onsite at the event location.
• Offsite: Places the crew offsite and sets their status back to En Route.
• Suspend: Suspends a crew from its active event. Once a crew is suspended from an event, they can be placed En Route to another assignment.
• Release: Removes the crew from its current assignment.
• Release from all Events: Releases the crew from all assigned events. This option is only available when a single crew is selected.
The only time that an event and a crew must both be selected is when initially assigning a crew to an event. From an event in the Events pane or the event symbol on the Map, you can update the status of any crew currently assigned to that event. A submenu will be shown for each crew currently assigned to that event. Similarly, from a Crew in the Crews pane or a Crew symbol on the Map, you can update the status of that crew on any event that the crew is currently assigned to. A submenu will be shown for each event that the Crew is currently assigned to.
To view the location of an En route, Onsite, or Offsite crew that has device information available in the selected row, click the Focus button (
) or select View on Map... from Actions menu. The Map will open (if not already open) and focus on the device from the selected crew row.
) or select View on Map... from Actions menu. The Map will open (if not already open) and focus on the device from the selected crew row.Place a Crew On Shift or Off Shift
1. Select the crew.
2. From the Actions menu, select Set Off Shift... or Set On Shift....
3. Enter a time, then click Done, and then click OK.
Creating, Editing, and Deleting Crews
As a Flex Operations user, you can create, edit, and delete crews.
Creating a Crew
1. From the Crew List, select the File menu and then select New.
2. In the Crew Makeup dialog box, enter the crew's information, and then click OK.
The information displayed in the Crew Makeup dialog is the same as in the NMS Crew Makeup dialog; see Using Crew Makeup for more information.
Editing Crew Details
1. In the Crew List, slick to select a crew.
2. Click Edit to open the Crew Makeup dialog.
3. Make your changes, then click OK.
Deleting a Crew
1. Select the crew and ensure it is not assigned to any events.
2. Click Delete.