Service History Questionnaires
Service History questionnaires enable a company to assess the condition of an asset through a series of questions and answers.
The following is a sample of service history questions and answers that could be provided on a questionnaire:
What is the condition of the pipe?
• Good. No severe cracks and less than 2 small defects per 100 ft.
• Acceptable. No severe cracks and less than 5 small defects per 100 ft.
• Needs Attention. No severe cracks but 5 or greater small defects per 100 ft.
• Needs Immediate Attention. One or more severe cracks detected.
Note:
The bulleted items would appear as radio buttons in the actual questionnaire as answers.
Note:
Also note, this question and answer format supports the determination of a rating or score as to the overall condition of the asset.
Questionnaires also support a "fill in the blanks" format. A similar question to that above might appear as follows with “fill in the blanks”:
Assess the condition of the pipe:
• Small Defects per 100 ft.: |_________|
• Number of severe Cracks: |_________|
Note:
In this case, each blank would appear as text boxes in the actual questionnaire to capture the answers.
Note:
The “fill in the blanks” format, unlike the radio selection method mentioned above, does not support a rating for the overall condition of the asset.
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