Phone types define the format for entering and displaying phone numbers.

To add or review phone types, choose Admin > General > Phone Type.

Enter a unique Phone Type and Description for each type of phone number you support.

Select an appropriate Phone Number Format Algorithm for each Phone Type. This algorithm controls the format for entry and display of phone numbers.

Use Phone Type Flag to define if this type of phone number is a Fax number. Defining which phone type is used for facsimile transmittal is only pertinent if your product supports routing of information via fax. For example, in Oracle Utilities Customer Care and Billing, the system may be configured to fax a bill to a customer.