Questionnaires can be created to guide workers through corrective and preventive inspection processes.

During the completion process, workers are guided through a series of questions assessing the condition of the asset. The answers can be “weighted”, which when calculated, gives an overall score as to the condition of the asset. The calculation is generally a sum (answer points * question weight), but can vary depending on the service history type. The total inspection points are then normalized to an overall grade or score. The condition rating and confidence rating are also calculated and the asset is updated with the appropriate values.

Questionnaires are associated to a service history type which is then associated to an asset type. The Questionnaire Service History Type can also be defined to automatically generate follow up work activities using work requests or work orders.

Answers on the questionnaire can be defined as check boxes, multiple choice, or free-form text.