Reassign Administrator Duties

If you are unable to perform the role of administrator for Opower Analytics Visualization, you can easily reassign the role.

Note:

In the event that the current administrator is unavailable or unable to reassign administrator duties, you can go to My Oracle Support and file a request to complete this task.

To reassign primary administrator duties:

  1. Navigate to the Oracle Identity Cloud Service administration console for Opower Analytics Visualization, and log in. (The URL to the console is in the provisioning email you received from your Service Delivery Manager.)
  2. Expand the Navigation Drawer, click Users, and then click Add.
  3. In the Add User window, enter the user’s first, last name, and email address in the appropriate fields, and then click Finish.
  4. In the Navigation Drawer, click Security, and then click Administrators.
  5. Expand the node for Identity Domain Administrator and do one of the following:
    • To add a user account to an administrator role, click Add, select the check box for each user account that you want to add, and then click OK.
    • To remove a user account from an administrator role, select the user account that you want to remove, click Remove, and then in the confirmation window, click OK.
  6. Send a copy of the Identity Cloud Service administration console URL to the new administrator. This will take them to a page where they can create a new password, log in to the administration console, and add users to the application.