File Retention Policy

According to the retention policy described in the Oracle Cloud Hosting and Delivery Policies document (which can be found online at Oracle Cloud Services), all incoming and outgoing files added to the Oracle Utilities Opower SFTP server will be retained for a maximum of 60 days. After this time period, they will be automatically deleted. Copies of files added to the SFTP server are stored in a file archive until the termination of the contract.

For utilities in the European Union, files are retained for a maximum of 30 days in both the SFTP server and the file archive. After this period the files are deleted.