Call Center Data Version History
The following table lists updates to the call center data specification by version number and date.
| Update | Specification Version Number | Date |
|---|---|---|
|
Update File Naming Conventions to be clearer about file name length limit and what file name components are required. |
v1-11-0 |
04/11/2022 |
|
Update table in Data Specifications to use two-column format. Clarify that zip files should only contain one file each. |
v1-10-0 |
11/23/2021 |
|
Move information about the file retention policy to a more prominent place. |
v1-9-0 |
TBD (when another edit needs to happen) |
|
Clarify file extension requirements and expectations. |
v1-8-0 |
11/12/2019 |
|
Edit sections and headings to simplify content. No substantive changes to technical specifications. |
v1-7-0 |
12/21/2018 |
|
Updated file retention section to reflect regional differences. |
v1-6-0 |
05/08/2018 |
|
Added statement about valid end-of-line separators. |
v1-5-0 |
03/19/2018 |
|
Updated description of file transfer process. Added information about correcting file upload errors and Oracle file retention policy. |
v1-4-0 |
03/02/2018 |
|
Added a statement about the utility's data obligations. |
v1-3-0 |
03/31/2017 |
| Added document number and updated branding. | v1-2-0 | 02/09/2017 |
|
Added legal notices. Updated document branding. |
v1-1-0 |
01/11/2017 |
|
Added baseline specification version number to the document. Updated naming conventions to include instructions on how to specify a population token and specification version number in the data file. |
v1-0-0 |
10/27/2016 |
|
Made the csr_id field required. Clarified that either the end_time or duration field is required, though one can be empty if the other is filled in. Minor updates to document formatting and organization. |
Not applicable. |
06/16/2016 |
|
Updated document formatting and organization. Added new rows for phone_number, wait_time, talk_time_wrap_time, and hold_time. Made customer_id and premise_id optional. |
Not applicable. |
05/10/2016 |