Contacting Your Delivery Team

Your Oracle Utilities Delivery Team is the group responsible for assisting your product configuration with the Opower Configuration Tool. Contact your Delivery Team if you have any questions about your program products and implementation. Open a service request in My Oracle Support to coordinate product configuration with the Opower Configuration Tool.

To request changes to default product and message configurations:

1. Review the tables provided in this documentation for each feature that has applicable configuration options.
2. Provide any changes to the default product and message configurations listed for each feature by submitting your request through My Oracle Support.
   1. Go to My Oracle Support. Click Cloud Support and log in.
   2. Click the Create Service Request button and follow the prompts to complete the Service Request.