Electric Gas Comparison Module

The Electric Gas Comparison module is included in the Email High Bill Alert AMI for customers who have both gas and electric service. The module includes two bar graphs. Each graph compares projected use to use from the same billing period of the previous year. One graph shows electricity use and the other shows gas use. If a customer has the cost view, a dollar amount is displayed above each graph bar. If the customer has the usage view, usage is displayed above each graph bar.

Design

This image shows an example of the module:

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Configuration Options	Input Value
Heading You can update the heading of the module. Default: "Electric and gas breakdown".	Optional Choose one of the following: Use the "Electric and gas breakdown" heading. (Default) Use the following heading:
Subheading You can configure the subheading in the module as necessary. Default: "You're projected to spend <more/less> on <fuel/resource> than the same time last year." For example, "You're projected to spend more on electricity and gas than the same time last year."	Optional Choose one of the following: Use the default subheading. Use the following heading:
Bar Chart Labels The labels below the bars in the chart can be updated. Defaults: Electricity Gas	Optional Choose one of the following: Use the default labels. Use the following labels:
Decimal Places You can configure the module to display up to two decimal places for the amounts above the bars. Default: Display zero decimal places.	Optional Choose one of the following: Display zero decimal places. (Default) Display this many decimal places:
Legend Labels The legend labels below the chart can be updated. Defaults: Projected bill Same time last year	Optional Choose one of the following: Use the default labels. Use the following labels:

User Experience Variations

This section describes the user experience variations in the Electric and Gas Comparison module.

Usage Version

If the customer receives a usage version of the email, this module shows usage instead of costs. Electricity is displayed in kWh, and gas is displayed in therms.

Subheading

The subheader changes based on whether a customer spends more or less than they did during the same period last year. The customer most have spent at least 10% more than the previous year to be considered "spending more" during the current bill period. This 10% threshold for the comparison states is not configurable. These subheader variations are possible:

• Customers spends 10% more on both fuel types: "You're projected to spend more on electricity and gas than the same time last year."
• Customer spends 10% more on one fuel type, but not the other: "You're projected to spend more on <fuel type> than the same time last year."
• Customer spends less: "You're projected to spend less on electricity and gas than the same time last year." Note that this occurs only when the customer's bill forecast exceeds their personal cost threshold, even though they did not spend more.
• Customer spends about the same: "You're projected to spend about the same on electricity and gas than the same time last year." Note that this occurs only when the customer's bill forecast exceeds their personal cost threshold, even though they did not spend more.