Ways To Save Module
The Ways to Save module provides energy and water saving tips to encourage customers to take action to lower their bill before the end of the billing period. The module can display up to three tips. Customers can click See More Ways to Save to view more tips in the Oracle Utilities Opower Digital Self Service - Energy Management.
Configuration Options
Configuration of tips varies for each tip. Contact your Delivery Team to discuss options for configuring tip content.
User Experience Variations
This section discusses the user experience variations in the Ways to Save module.
Water Customers
Customers with water service can receive one of the following experiences:
- Combined water and electricity email
- Water-only email
Customers who receive the combined email will get one water tip and two electric tips. Customers who receive the water-only email should be given a one-tip version of this module, which will include one water tip.
Non-Residential Customers
Non-residential customers receive tips that are more applicable to businesses. See Ways to Save in the Business Customer Engagement Proactive Alerts Product Overview for details.