Weekly Comparison Module
The Weekly Comparison module shows a week-over-week comparison of a customer's weekly electric or gas use. If the customer is dual fuel, the module includes graphs for both electric and gas use. If the customer is eligible to receive cost information, a cost comparison is shown instead of a usage comparison.
Design
The image below is an example of the Weekly Comparison module for electricity customers.
Configuration Options
For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.
Configuration Option |
Input Value |
---|---|
Bar Colors Colors in the graph can match the utility’s color palette. Default: The colors in the example represent the default colors. |
Required Choose one of the following: Use the default colors. Work with your Delivery Team to specify other colors. |
Display Cost Information (not depicted) If a customer's rates are modeled, the cost per day can be displayed in the graph. Default: Display cost information if it is available. |
Optional Choose one of the following if cost information is available: Use the default (display the cost information). Hide the cost information and display usage information instead. |
Comparison Range (not depicted) The comparison range determines whether the customer's energy use for the current week falls within the "neutral" state. The neutral state, which provides the message, “You used about the same…” occurs if this week’s usage or cost is within +/- n of the specified range. The range is configurable, and can be stated as a percentage. Default: The default is +/- 1% for both usage and cost. |
Required Use the following range: |
User Experience Variations
The user experience varies for customers depending upon their service types, available data, costs, and locale. Note that the following list indicates the primary user experience variations, not all possible variations.
Gas-Only
For gas-only customers, the electricity unit “kWh” is replaced by “therms” or "CCFs" (whichever unit of measure is appropriate for the utility), and the word "electricity" is replaced by "gas".
Dual Fuel
Dual fuel customers see two graphs in the Weekly Comparison, one for electricity usage and one for gas usage. The title is "Compared to last week".
Rates Modeled
If rates are modeled and the utility has opted to display cost information in this module, then cost information is displayed in the comparison rather than usage information.