Post Bill End Uses Module

The Post Bill End Uses module breaks down how energy was used during the current bill period, and shows the customer what their top energy use categories are. Depending on the disaggregation modules the utility is using, the fuel type of the customer, and the customer data that is available, the module can display two or three top uses, and can also list additional categories that contributed to the customer's energy use.

The module explains to the customer how we are able to calculate the breakdown, and directs them to utility resources that can help them find additional information.

  • Category Name: Each category includes a name, such as Cooling, Water Heating, or Electronics. The categories that are available depend on which disaggregation model is used.
  • Category Cost: Each category shows a cost rounded to the nearest whole dollar. The costs represent the major portions of a customer's entire energy use, and are not meant to add up to the customer's total bill. The breakdown can also show percentages if cost information is not available.
  • Category Icon: Each category is paired with a graphic so that customers have a visual reference and can more quickly understand the meaning of the category.
  • Category Order: The categories are shown from left to right, in the order of most expensive to least expensive.

Design

The image below is an example of the Post Bill End Uses module:

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Configuration Option

Input Value

Top Uses Statement

You can configure the initial statement of this module.

Default: These top categories made up $X of your energy usage this bill

Optional

Choose one of the following:

Use the default statement.

Use the following statement:

Main Category Display Names

You can configure the names of the top use categories.

Optional

Work with your Delivery Team to customize the names.

Display Additional Categories in Module

You can display up to 9 additional end-use categories below the main categories that are displayed at the top of the module. The number of categories that can be displayed depends on the fuel type and the available data.

Optional

Work with your Delivery Team to determine how many end use categories to display.

Button and Percentage Colors

Button color and percentage color shown for the top end uses can be configured to match the utility's color branding.

Optional

Work with your Delivery Team to customize the names.

Energy Breakdown Statement

You can configure the statement to fit the needs of the utility. If you change the statement, be sure it fully explains how the utility is able to determine the customer's energy breakdown.

Default:

Thanks to data from your smart meter, we can read certain energy signatures to get an idea of how energy is being used in your home. We match those energy signatures to types of use, such as water heater, refrigerator, and more.

Combined with your past energy use, we're then able to show you a breakdown of your usage so you know where to focus and save.

Optional

Choose one of the following:

Use the default statement.

Use the following statement:

See More Energy Trends Button

Utilities can configure the name and the target URL for the See More Energy Trends button.

Default Button Text: See More Energy Trends

Optional

Specify URL, and choose one of the following text options:

Use the default button text.

Use the following button text:

Specify URL:

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User Experience Variations

The user experience varies for customers depending upon their service types, available data, costs, and locale. Note that the following list indicates the primary user experience variations, not all possible variations.

Display Two End Uses

If customers do not have enough information to determine their energy use in three top categories, then the top two categories can still be shown. This experience occurs only for gas-only customers, since the number of end-use categories that can be displayed for the gas fuel type is smaller than for electricity customers.

Display Additional Categories Below Top End Uses

Electric or dual fuel customers that use the appliance detection and disaggregation models can see up to 12 end use categories. These additional end use categories can not be displayed for gas-only customers. Contact your Delivery Team for additional information about appliance disaggregation.

Usage Variation

You can display a usage variation of this module. When usage is displayed, the top uses statement reads, "These top categories made up <x%> of your energy usage this bill."

Gas-Only Customers

If this module is included in a gas-only communication, the maximum number of end-use categories that can be included is 3, which can include Heating, Water Heating, and Pool. Currently these are the only 3 gas-only end uses available.

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