Adjustment Amount May Be Positive, Negative, Or Zero
An adjustment's amount may be positive, negative or zero:
• A positive amount causes the customer's balance(s) to increase.
• A negative amount causes the customer's balance(s) to decrease.
• A zero amount will not affect the customer's balance(s). A zero amount is odd, but necessary when you need to use an adjustment to correct the GL distribution. Refer to How To Use An Adjustment To Change Amounts Booked In Your GL for more information.