Account - Auto Pay
The Auto Pay page is used when an account pays their bills automatically (e.g., by direct debit or credit card).
Fastpath: 
Refer to How And When Are Automatic Payments Created for more information.
Open Menu > Customer Information > Account > Search and navigate to the Auto Pay page to maintain this information.
Description of Page
The Account Auto Pay scroll defines the bank account / credit card from which the customer's automatic payments are debited. Multiple auto-pay options may exist if the customer changes auto-pay options over time. The following fields display:
• Start Date is the date on which the automatic payment information comes into effect. The system creates an automatic payment for any bill produced for this account with a due date on/after this date and on/before the End Date. If End Date is not specified, this means the automatic payment option applies indefinitely. You need only specify an End Date if the customer wants to stop paying automatically.
• Auto Pay ID is the unique, system-assigned identifier of the auto-pay record. This value is assigned after the information is saved on the database and may not be modified.
• Use Auto Pay Source to define the source of the funds used to satisfy the automatic payment request. For example, if a customer indicates that they want to use their checking account to pay their bill, you would specify the Auto Pay Source Code associated with their bank. The source's description and external source ID (e.g., bank routing number) are displayed adjacent.
• Use Auto Pay Method to specify whether you want the system to process automatic payments as Direct Debit or Payment Advice. This field is visible only if feature configuration is set up to support payment advice functionality. Refer to Payment Advices for more information on the payment advice functionality.
• Use External Account ID to define the customer's bank account / credit card number.
Note: 
The system supports encryption for the External Account ID. If your implementation has configured the system to encrypt the External Account ID, the data will be displayed with a masked value; such as, *******.Refer to Encrypting Sensitive Data for more information
• You will be required to define an Expires On date if the Auto Pay Source Code references a tender type that requires an expiration date (e.g., if the Auto Pay Source is a credit card company).
• Enter the Name of the customer as it appears in the financial institution's system. This name is routed to the financial institution.
Note: 
Default note. The Name will default to the primary name of the main customer linked to the account after you enter a Start Date. This defaulting is only possible for accounts that exist on the database.
• In some locales, customers can define a Maximum Withdrawal Amount to limit the amount of money that is automatically debited from their account. Refer to How To Implement Maximum Withdrawal Amounts for more information.
• Use Comments to describe anything interesting / unusual about the automatic payment request.