Regional Availability and Dedicated Region Cloud @ Customer Validation
Oracle Utilities cloud services are supported in specific geographic and Oracle Cloud Infrastructure (OCI) regions
In addition, several Oracle Utilities cloud services have been validated on Oracle Dedicated Region Cloud @ Customer (DRCC).
Oracle Cloud Infrastructure Region Availability
Oracle Utilities cloud services are supported in the following Oracle Cloud Infrastructure regions:
| Geographical Region | OCI Region Name | OCI Region Identifier | OCI Region Location | OCI Region Key | Realm Key | Availability Domains | Disaster Recovery Role* (where applicable) |
|---|---|---|---|---|---|---|---|
| APAC SG001 (OC1) | Australia East (Sydney) | ap-sydney-1 | Sydney, Australia | SYD | OC1 | 1 | Primary |
| APAC SG001 (OC1) | Australia Southeast (Melbourne) | ap-melbourne-1 | Melbourne, Australia | MEL | OC1 | 1 | Secondary |
| APAC SG001 (OC1) | Singapore (Singapore) | ap-singapore-1 | Singapore, Singapore | SIN | OC1 | 1 | Primary |
| APAC SG001 (OC1) | Japan East (Tokyo) | ap-tokyo-1 | Tokyo, Japan | NRT | OC1 | 1 | Secondary |
| North America US001 (OC1) | Canada Southeast (Toronto) | ca-toronto-1 | Toronto, Canada | YYZ | OC1 | 1 | Primary |
| North America US001 (OC1) | Canada Southeast (Montreal) | ca-montreal-1 | Montreal, Canada | YUL | OC1 | 1 | Secondary |
| North America US001 (OC1) | US East (Ashburn) | us-ashburn-1 | Ashburn, VA | IAD | OC1 | 3 |
Primary/ Secondary |
| North America US001 (OC1) | US West (Phoenix) | us-phoenix-1 | Phoenix, AZ | PHX | OC1 | 3 |
Primary/ Secondary |
| EURA EU001 (OC1) | Germany Central (Frankfurt) | eu-frankfurt-1 | Frankfurt, Germany | FRA | OC1 | 3 |
Primary/ Secondary |
| Europe UK001 (OC1) | UK South (London) | uk-london-1 | London, United Kingdom | LHR | OC1 | 3 |
Primary/ Secondary |
* Disaster Recovery roles are not currently configurable.
Oracle Dedicated Region Cloud @ Customer Validation
The following Oracle Utilities cloud services have been validated on Oracle Dedicated Region Cloud @ Customer (DRCC).
| Cloud Service | Status |
|---|---|
| Oracle Utilities Billing Cloud Service (BCS) | Validated |
| Oracle Utilities Customer Care and Billing Cloud Service (CCBCS) | Validated |
| Oracle Utilities Customer Cloud Service (CCS) | Validated |
| Oracle Utilities Customer Cloud Service for Retail (CCS-R) | Validated |
| Oracle Utilities Customer Program Management Cloud Service (CPMCS) | Validated |
| Oracle Utilities Market Settlements Management Cloud Service (MSMCS) | Validated |
| Oracle Utilities Meter Solution Cloud Service (MSCS) | Validated |
| Oracle Utilities Rate Cloud Service (RCS) | Validated |
| Oracle Utilities Work and Asset Cloud Service (WACS) | Validated |
| Customer Experience for Utilities – Fusion Agent Service Cloud Service | Validated |
| Customer Experience for Utilities – Fusion Sales Cloud Service | Validated |