Cloud Services Update Policy Guide

Welcome to the Oracle Utilities Cloud Services Update Policy Guide. This document describes update policies and practices that apply to all customers of the following Oracle Utilities Cloud Services:

• Oracle Utilities Billing Cloud Service

• Oracle Utilities Customer Care and Billing Cloud Service

• Oracle Utilities Customer Cloud Service

• Oracle Utilities Digital Asset Cloud Service

• Oracle Utilities Generation Asset Manager Cloud Service

• Oracle Utilities Market Settlements Management Cloud Service

• Oracle Utilities Meter Solution Cloud Service

• Oracle Utilities Operational Device Cloud Service

• Oracle Utilities Rate Cloud Service

• Oracle Utilities Work and Asset Cloud Service

This document includes the following:

• Cloud Services Update Policy

Note

The policy outlined in this document applies to implementations on release 22C and later.

Implementations based on earlier releases follow the guidelines in the 22B version of this document, available here (PDF).