Reviewing the Results of Break Glass Actions
The results of actions performed during a Break Glass Event will be shared with the Customer to allow for review (together with Oracle).
The exact means by which the results will be shared (and discussed) will depend on the nature of the actions performed, and should be agreed to as acceptable by both Oracle and a Customer Administrator.
As review of Break Glass actions will occur during an initiated Break Glass event, Customer administrators (and any other required Customer personnel) must be available to review/respond in a timely manner as the tenancy environment in question will be under scheduled downtime.
Please Note: the Customer administrator must ensure that all Customer personnel involved in the review of Break Glass action results are authorized to view those results, as the results may contain sensitive data.