Self Service Provisioning Introduction

Oracle Software-as-a-Service (SaaS) Self Service Provisioning is a new way for customers to control the timing of the provisioning of their SaaS service instances (environments) and provide access to provisioning related actions for their cloud service environments.

If your cloud service does not support self service provisioning then the provisioning of your cloud service environments is only dependent on the timing of the activation of your cloud service account. When you activate your account, Oracle provisions all the service instances or environments that were included in your order. When that provisioning process is completed, you are notified via emails about the completion of the process and availability to access your cloud service environments. You also receive information about your cloud service and all the tools and ancillary services that are included as part of your subscription.

The following chapter will describe the provisioning process for Oracle Energy and Water SaaS cloud services that are enabled for self service provisioning. If you are not sure if your cloud service is enabled for self service provisioning, please contact your Oracle support or your Customer Success Manager.