Request to Export Cloud Environment Schema for On-Premises Use
The customer or system integrator can request export of a cloud environment schema (CISADM) for on-premises use. This schema export is limited to be used for reporting purposes and is intended for initial extract only. The subsequent change is expected to be loaded via Generalized Data Extracts batch jobs.
Request Specification
• The customer must request the export of the cloud environment application schema providing details of the source environment.
• The customer should also provide details of the pre-authenticated Object Storage Location with read-write access, which will be used for uploading the export files by Oracle.
Customer Obligations
• The customer or system integrator must specify the environment from which the application schema export is to be taken, including Date, Time, and timezone.
• This request requires 7 business days lead time from the day of creation of service request
• The export .dmp files provided as a result of this request can only be imported into an empty database and not to be overwritten on existing database
• Customers can request only one full export per environment, and then use the 'Generalized Data Extracts (GDE)' batch jobs to keep the data current.
Oracle Cloud Operations Team Obligations
• Acknowledge and validate access to Object Storage
• Schedule the execution of the service request
• Execute the activities to complete the service request
• Communicate the status upon completion of the service request
Service Level Objective
• Advanced Notice: 7 business days
• Acknowledge/Schedule: 2 business days
• Execution Time: 1-5 business days, depending on the size of the database
• Outage Expected: No