Request for Creation of OAuth client in Identity Cloud Service

The customer or system integrator can request creation of an OAuth client in Oracle Identity Cloud Service (IDCS).

Request Specifications

• The customer must specify the environment details (including URL(s)) in the service request.
• The customer must provide the following details in request.
  • Environment Name: DEV or TEST, TEST01 etc
  • Client name suffix: <Shouldn't contain special characters. For example: oauth-client is a wrong name as it contains '-'. Oauthclient is correct naming convention>
  • Client description: <Logical description>

Customer Obligations

• The customer can request for OAuth creation in their IDCS tenancy by creating a Service Request in My Oracle Support (MOS)
• The customer needs to specify the desired date/ time for this activity to be scheduled
• Technical Details of OAuth client can be found in Setting Up an Integration OAuth Client for REST/SOAP Web Services in the Oracle Utilities Cloud Services Administration Guide.

Oracle Cloud Ops Team Obligations

• Acknowledge and schedule the execution of service request
• Execute steps to complete the service request
• Communicate the status upon completion and advise the customer to perform any needed post activity steps.

Service Level Objective

• Advanced Notice: 2 business days
• Acknowledge/ Schedule: 1 business day
• Execution Time: 1 business day
• Outage Expected: No