Shipment Deficiency
A shipment deficiency is an entry created when there is a problem with a shipment; either in the number of receipt line items that were received, damage to line items or packaging, expired items or items not working properly, and so forth.
Shipment deficiency records can be created for “material” receipt line items only. Select the Edit hyperlink in the Shipment Deficiency zone to create, edit, comment, resolve, or delete shipment deficiency details.
Once the deficiency is created, buyers are able to view the deficiencies on a variety of records and receive To Dos so they can manage and track the deficiencies as they work to resolve the issue with the vendor.
• Deficiencies are very noticeable as “Deficient” text displays in red in the info string on a variety of records; purchase order header, purchase order line, receipt line, receipt header, and also in the Shipment Deficiencies zone on the Vendor Location portal and in the Inventory Transactions zone on the Availability tab of the Stock Item Detail.
• A Shipping Deficiency To Do Type can be configured to generate a To Do to the buyer listed on the purchase order. This To Do includes a link that takes the buyer to the receipt line that has the deficiency. The deficiencies can then be edited, added to, or resolved directly from the Shipment Deficiency zone on the Receipt Line portal. Definition to automatically generate this To Do is defined in the Receiving Parameter zone of the Master Configuration.
Note:
Please note that the buyer must be associated with the To Do Role defined for the Shipping Deficiency To Do Type.
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