Understanding Service History Types
Service history types define the main attributes for service history of a certain type. Some examples of service history types might include maintenance, inspection, service, test, measurement, and so on.
Service history types are defined by the following:
• Service History Business Object: The business object used to create service history records of this type.
• Category: The category to which service history records of this type belong. The base package includes the following categories:
◦ Downtime
◦ Failure
◦ Inspection
◦ Maintenance
◦ Repair
• Follow-up Actions: Enables work orders and work activities to be generated as follow-up actions to the original work order or activity.
• Service Schedules (ODM Only): One or more template activity generators and time intervals that should be used to schedule field activity generation for service history records of this type.
Parent topic