Maintaining Customer Communications

You use the Customer Communication Portal to display and maintain customer communications and interactions.

Refer to About Customer Communications for more information.

You can access the portal from the Contact Communication List zone on the Program Subscription Contact portal. When you select the communication you wish to view you are brought to a maintenance portal to view and maintain the selected record.

The following zones may appear as part of the portal's Main tab page:

• Display Contact Communication: This zone displays the selected communication.