Due to the ongoing nature of software improvement, vendors will issue patches and service packs for the operating systems, application servers and database servers on top of specific versions that Oracle Utilities Work and Asset Management has been tested with.

If it is necessary to apply an upgrade, please do so in a test environment that is running on the same platform as your production environment prior to updating the Oracle Utilities Work and Asset Management production environment.

The exceptions from this rule are Hibernate software version 4.1.0 GA and Oracle 19c. These should not be upgraded.

Always contact Oracle Utilities Work and Asset Management Support prior to applying vendor updates that do not guarantee backward compatibility.