1.22.2 View Forgotten Customers

This topic describes the systematic instructions to view the list of the customers to be forgotten.

The user can configure a customer detail who wants to be forgotten using the Forget Customer.
Specify User ID and Password, and login to Home screen.
  1. On Home screen, click Core Maintenance. Under Core Maintenance, click Forget Process.
  2. Under Forget Process, click View Forgotten Customers.
    The View Forgotten Customers screen displays.

    Figure 1-46 View Forgotten Customers


    View Forgotten Customers

    For more information on fields, refer to the field description table.

    Table 1-43 View Forgotten Customers – Field Description

    Field Description
    Process Type Indicates if the process is initiated by the customer/bank
    Process ID Displays the forgotten customer process ID.
    Maker Displays the name of the user who has configured the forgotten customer details.
    Authorization Status Displays the authorization status of the record.
    The options are:
    • Authorized
    • Rejected
    • Unauthorized
    Record Status Displays the status of the record.
    The options are:
    • Open
    • Closed
    Modification Number Displays the number of modification performed on the record.