2.1.4.1 Account Closure Search

This topic describes the systematic instructions to search, and close an account.

Specify User Name and Password, and login to Home screen.
  1. From Home screen, under Menu, click Corporate DDA.
    The Corporate DDA pane displays.
  2. Under Corporate DDA, click Operations.
    The Operations pane displays.
  3. Under Operations, click Services.
    The Services pane displays.
  4. Under Services, click Account Closure.
    The Account Closure screen displays.
  5. Alternatively, you can search the configuration via Menu Item Search field. Specify the operation name Account Closure and select Corporate DDA-->Operations-->Services-->Account Closure.
    The Account Closure screen displays.

    Figure 2-13 Account Closure


    Account Closure

  6. Specify the fields on the screen.

    For more information on fields, refer to the field description table below.

    Table 2-5 Account Closure - Field Description

    Field Description
    Customer Number Specify the CIF number of the customer account that is to be closed from the drop-down list.
    Customer Name Displays the customer’s name.
    Account Category Specify the account category which comprises of account classes from the drop-down list.
    Description Displays the description of the account category.
    Currency Specify the currency of the customer account from the drop-down list.
    Currency Description Displays the description of the currency.
    Account Number Enter the Account Number or click the search icon to view the Account Number pop-up window. By default, this window lists all the Account Numbers present in the system. You can search for a specific Account Number by providing Customer ID, Account Number, or Account Name and click the Fetch button.
  7. Click Search.