2.6.3 Account Status Change

This topic describes the systematic instructions about account status change. The bank can update the status of an account to No Debit, No Credit, and Frozen.

To change account status:

  1. On the Home screen, from Retail Account Services, under Status Update, click Account Status Change, or specify the Account Status Change in the Search icon bar.
    Account Status Changescreen is displayed.

    Figure 2-40 Account Status Change

    Description of Figure 2-40 follows
    Description of "Figure 2-40 Account Status Change"
  2. On Account Status Change screen, specify the fields.
    For more information on fields, refer to the field description table.

    Table 2-21 Account Status Change - Field Description

    Field Description
    Account Number Enter the Account Number or click the search icon to view the Account Number pop-up window. By default, this window lists all the Account Numbers present in the system. You can search for a specific Account Number by providing Customer ID, Account Number, or Account Name and clicking on the Fetch button.

    Note:

    As you specify or select the account number:
    • The account name is displayed adjacent to the Account Number field.
    • The customer information is displayed in a widget, to the right of the screen.
    Account Status The existing account statuses will be displayed, and users can modify them (No Debit, No Credit, and Frozen) by enabling or disabling the toggle button.