2.7.1 Courtesy Pay Maintenance

You can activate or deactivate ATM/POS transaction and cheque processing transaction types to allow usage of courtesy pay feature on an eligible account using the Courtesy Pay Maintenance screen. Also, you capture an end date that signifies the end of courtesy pay privilege on the account.

Courtesy Pay is a feature that the account holder can use while a debit transaction is being processed on the account, provided the functionality is enabled on the account.

To maintain the courtesy pay:

  1. On the Home screen, from Retail Account Services, under Limits, click Courtesy Pay Maintenance, or specify the Courtesy Pay Maintenance in the Search icon bar.
    The Courtesy Pay Maintenance screen is displayed.

    Figure 2-41 Courtesy Pay Maintenance

    Description of Figure 2-41 follows
    Description of "Figure 2-41 Courtesy Pay Maintenance"
  2. On the Courtesy Pay Maintenance screen, click the Search icon or specify the account number in the Account Number field, and press Tab or Enter.
    The details are displayed in the Courtesy Pay Information section.

    Figure 2-42 Courtesy Pay Information

    Description of Figure 2-42 follows
    Description of "Figure 2-42 Courtesy Pay Information"
  3. In the Courtesy Pay Information section, maintain the details. For more information on fields, refer to the field description table.

    Table 2-22 Courtesy Pay Maintenance - Field Description

    Field Description
    Account Number Enter the Account Number or click the search icon to view the Account Number pop-up window. By default, this window lists all the Account Numbers present in the system. You can search for a specific Account Number by providing Customer ID, Account Number, or Account Name and clicking on the Fetch button.

    Note:

    • The Account Name is displayed adjacent to this field as the account number is selected.
    • The customer information is also displayed to the left of the screen.
    Courtesy Pay Information This section displays the fields to maintain the courtesy pay information.
    Courtesy Pay Limit Displays the courtesy pay limit amount along with currency.
    End Date Displays end date for the courtesy pay limit.
    Opt in Courtesy Pay Limit for ATM/POS Transactions

    Switch Toggle On to enable the ATM/POS transactions for courtesy pay limit.

    Switch to Toggle Off to stop the ATM/POS transactions for courtesy pay limit.

    Opt in Courtesy Pay Limit for Check Clearing Transactions

    Switch Toggle On to enable check clearing transactions for courtesy pay limit.

    Switch Toggle Off to stop check clearing transactions for courtesy pay limit.

  4. Click Submit.
    The screen is successfully submitted for authorization.