2.4.2 Joint Holder Maintenance

You can either add joint holders for the first time or modify the existing joint holder relationship using this screen.

A customer can be the sole or joint owner of an account. The joint accounts are accounts that are shared between two or more individuals. They can be operated either singly or jointly.

To maintain joint holder details:

1. On the Home screen, from the Retail Account Services mega menu, under Maintenance, click Joint Holder or specify Joint Holder in the search icon bar and select the screen.

   The Joint Holder Maintenance screen is displayed.

   Figure 2-21 Joint Holder Maintenance

   
   Description of "Figure 2-21 Joint Holder Maintenance"
2. Click the Search icon or specify the account number in the Account Number field, and press Enter or Tab.
   The details are displayed in the screen.

   Figure 2-22 Joint Holder Details

   
   Description of "Figure 2-22 Joint Holder Details"
3. You can view the details of the account selected. For more information on fields, refer to the field description table.

   Table 2-9 Joint Holder Maintenance – Field Description

   Field	Description
   Account Number	Click the Search icon and select the account number or specify the account number to maintain the joint holder details. Note: As the account number is selected: The account holder's name is displayed adjacent to the field. The customer information is displayed at the right of the screen.
   Primary Holder	Displays the name of the primary holder of the CASA account.
   Mode of Operation	Specify the mode of operation. Note: The options in the list can be maintained in Retail Account Configurations.
   Joint Holder Details	This section displays the existing joint holder details. Note: You can perform the following actions in this section: Add Joint Holder Details: For details on this action, refer Add Joint Holder. Edit Joint Holder Details: For details on this action, refer Edit Joint Holder Details. Delete Joint Holder Details: From the Actions field, click the Delete icon. A confirmation message is displayed that the action cannot be recovered. Click Delete to proceed with the deletion. Convert Joint Account to Single Account: From the Mode of Operations field, select the Single option. A confirmation message is displayed. Click Confirm to proceed with the converstion.

4. Click Submit.
   The screen is successfully submitted for authorization.

• Maintain Joint Holder Details
  You can add, edit, or delete a joint holder of an account. Also, you can covert a joint holder account to single holder account.