Table of Contents

• Title and Copyright Information
• Preface
  • Purpose
  • Audience
  • Documentation Accessibility
  • Diversity and Inclusion
  • Conventions
  • Related Documents
  • Acronyms and Abbreviations
  • Screenshot Disclaimer
  • Basic Actions
  • Symbols and Icons
  • Module- Prerequisite
• 1 Configurations
  • 1.1 Business Product
    • 1.1.1 Create Business Product
    • 1.1.2 View Business Product
  • 1.2 Test Simple IRA Account Creation
    • 1.2.1 Test Simple IRA Account Creation
    • 1.2.2 Test Simple IRA Account View
  • 1.3 Test Simple Account Creation
    • 1.3.1 Process to Test Simple Account Creation
    • 1.3.2 Process to View Test Simple Account
  • 1.4 Garnishment Parameters
    • 1.4.1
    • 1.4.2 View Garnishment Parameters
  • 1.5 Joint Holder Type
    • 1.5.1 Create Joint Holder Type
    • 1.5.2 View Joint Holder Type
  • 1.6 Product Switch
    • 1.6.1 Create Product Switch Parameters
    • 1.6.2
  • 1.7 Relationship Type
    • 1.7.1 Create Relationship Type
    • 1.7.2 Process to View Relationship Type
  • 1.8 IRA Parameters Configuration
    • 1.8.1 Create IRA Parameters
    • 1.8.2
  • 1.9 IRA Plans Configuration
    • 1.9.1 Create IRA Plans
    • 1.9.2 View IRA Plans
  • 1.10 IRA Product Configuration
    • 1.10.1 Create IRA Product
    • 1.10.2 View IRA Product
  • 1.11 IRA Customer Plan Configuration
    • 1.11.1 Create IRA Customer Plan Configuration
    • 1.11.2 View IRA Customer Plan Configuration
  • 1.12 Online Account Sweep History
  • 1.13 Account Balance Inquiry
• 2 Servicing Configurations
  • 2.1 Branch Date Configurations
  • 2.2 Business Product Configuration
    • 2.2.1 About Business Product Configuration
    • 2.2.2 Create Business Product
    • 2.2.3 View Business Product
  • 2.3 Business Process Configuration
    • 2.3.1 About Business Process Configuration
    • 2.3.2 Create Business Process
    • 2.3.3 View Business Process
  • 2.4 Servicing Configuration
    • 2.4.1 Create Service Preferences
    • 2.4.2 View Service Preferences
  • 2.5 Bulletin Board Maintenance
    • 2.5.1 Create Bulletin
    • 2.5.2 View Bulletin
  • 2.6 Memo Maintenance
  • 2.7 Branch Servicing Auto Auth Setup
• 3 Operations
  • 3.1 Dashboard
    • 3.1.1 Servicing Tasks
    • 3.1.2 Bulletin Board
    • 3.1.3 My Diary
    • 3.1.4 My Pending Tasks
  • 3.2 Audience
  • 3.3 Servicing Charge
  • 3.4 Customer Information
  • 3.5 Account View
    • 3.5.1 Account 360
      • 3.5.1.1 Account Balance
      • 3.5.1.2 Account Information
      • 3.5.1.3 Account Holder Details
      • 3.5.1.4 Account Address and Account Preferences
      • 3.5.1.5 Account Statement Details
      • 3.5.1.6 Suggested Actions
      • 3.5.1.7 Alerts
      • 3.5.1.8 Courtesy Pay
      • 3.5.1.9 Recent Transactions
      • 3.5.1.10 Interest Details
      • 3.5.1.11 Frequent Actions
  • 3.6 Maintenance
    • 3.6.1 Account Address Update
    • 3.6.2 Joint Holder Maintenance
      • 3.6.2.1 Maintain Joint Holder Details
    • 3.6.3 Beneficiary Details Update
      • 3.6.3.1 Add Beneficiary
      • 3.6.3.2 View Beneficiary Details
      • 3.6.3.3 Edit Beneficiary Details
    • 3.6.4 Account Preferences
    • 3.6.5 Account Closure
    • 3.6.6 Customer Relationship Maintenance
  • 3.7 Statement
    • 3.7.1 Account Statement Frequency
    • 3.7.2 Consolidated Adhoc Statement
    • 3.7.3 Masking of Account Number in Statements
  • 3.8 Status Update
    • 3.8.1 Activate Inactive/Dormant Account
    • 3.8.2 Inactive and Dormancy Processing in Oracle Banking Retail Accounts
    • 3.8.3 Account Status Change
  • 3.9 Limits
    • 3.9.1 Courtesy Pay Maintenance
    • 3.9.2 Courtesy Pay Processing in Oracle Banking Retail Accounts
  • 3.10 Amount Block
    • 3.10.1 Account Garnishment
    • 3.10.2 Account Garnishment Processing in Oracle Banking Retail Accounts
  • 3.11 Cheque Book
    • 3.11.1 Check Book Order
    • 3.11.2 Check Book Status
    • 3.11.3 Stop Check Request
    • 3.11.4 Stop Check Request Processing in Oracle Banking Retail Accounts
    • 3.11.5 View and Modify Stop Check Payment
      • 3.11.5.1 View Stop Check Payment
      • 3.11.5.2 Modify Stop Check Payment
      • 3.11.5.3 Close Stop Check Payment
    • 3.11.6 External Check Book Processing in Oracle Banking Retail Accounts
  • 3.12 Inquiry
    • 3.12.1 Account Transactions
    • 3.12.2 Regulation-D Transaction Inquiry
    • 3.12.3 Account Closure Inquiry
    • 3.12.4 Account Balance Inquiry
    • 3.12.5 Online Account Sweep History
  • 3.13 Standing Instructions
    • 3.13.1 Online Account Sweep In
  • 3.14 Access Restriction
  • 3.15 Death Claim Processing in Oracle Banking Retail Accounts
  • 3.16 Inactive, Dormancy, and Escheatment Marking based on Last Contact Date (LCD) in Oracle Banking Retail Accounts
  • 3.17 Overdraft Protection/Sweep-in in Oracle Banking Retail Accounts
  • 3.18 Escheatment Processing in Oracle Banking Retail Accounts
  • 3.19 Effective Dates for Address Types in Oracle Banking Retail Accounts
  • 3.20 Multiple Guardians or Custodians in Oracle Banking Retail Accounts
  • 3.21 Account Profile Questionnaire Capture in Oracle Banking Retail Accounts
  • 3.22 Notes and Memos in Oracle Banking Retail Accounts
  • 3.23 FIDM Processing in Oracle Banking Retail Accounts
  • 3.24 OFAC Processing in Oracle Banking Retail Accounts
  • 3.25 Regulation D Processing in Oracle Banking Retail Accounts
  • 3.26 Regulation DD Processing in Oracle Banking Retail Accounts
  • 3.27 Regulation E Processing in Oracle Banking Retail Accounts
  • 3.28 Back-up Withholding Tax in Oracle Banking Retail Accounts
  • 3.29 FDIC Modernization in Oracle Banking Retail Accounts
  • 3.30 Staff Restrictions
  • 3.31 Business Events in Oracle Banking Retail Accounts
  • 3.32 Tax Forms in Oracle Banking Retail Accounts
  • 3.33 Auto-Closure of Account Basis Balance Threshold in Oracle Banking Retail Accounts
• A Functional Activity Codes
• B Error Codes and Messages
• Index