2.1 IRA 360 - Retail Accounts

User can inquire the details of IRA 360 using the IRA 360 screen.

To inquire the IRA 360 details:
  1. On the Home screen, from IRA Services, click IRA 360, or specify the IRA 360 in the Search icon bar.
    The IRA 360 virtual screen is displayed.

    Figure 2-1 IRA 360


    Description of Figure 2-1 follows
    Description of "Figure 2-1 IRA 360"

  2. Select the appropriate option from the Search by field.
  3. Perform the required action, based on the option selected from the Search by field.
    The existing IRA 360 details are displayed.

    Figure 2-2 IRA 360 Data


    Description of Figure 2-2 follows
    Description of "Figure 2-2 IRA 360 Data"

    For more information on fields, refer to field description table below:

    Table 2-1 IRA 360 Details – Field Description

    Field Description
    Search By Users can search for an account number by using any of the available search criteria.

    The account number is set as the default search option. Users can specify the account number directly in the adjacent field or search for an account number by clicking the Search icon. Users can also search for the specific account number by providing customer ID, account number, or account name.

    Other search options available in the Search by field are Customer ID, Tax Identification Number, Mobile Number, and Email.

    A specific customer ID can be searched by providing the customer name or customer ID. If Tax Identification Number, mobile, or email IDs are chosen to find an account number, the respective IDs have to be input entirely in the adjacent field for the system to display the account number. For a given search criteria, multiple account numbers may be linked.

    For example, two or more account numbers can be linked to a single mobile number. In such cases, the system displays all the account number matches and the user can select the relevant account number on which to perform a servicing operation.

    Note:
    • The label of the field adjacent to the Search by field changes dynamically. For example, if the Account number is chosen as the search criteria, the label of the adjacent field is displayed as the Account Number. If Tax Identification Number is chosen as the search criteria, then the adjacent field would display the label as Tax Identification Number.
    • If user selects an account with closed status, then an appropriate message is displayed. The user will not be allowed to proceed with the required action in the screen.
    Product Name Displays the product name from the product master.
    Status Displays the status. The options for the status are:
    • Active
    • Matured
    • Closed
    Branch Displays the branch code or identifier where the account is held.
    Account Displays the date when the account was opened.
    IBAN Displays the International Bank Account Number.
    Since Displays the balance amount since the account is opened.
    Performance Status Displays the current status and effective date.
    Currency Displays the currency used for the account.
    Beneficiary Displays the status of beneficiary nomination.
    Type Displays the type of account.
    Account Holders Displays the details of individuals holding the account, including holder name and ID.
    Mode of Operation Displays the mode of operation.
    Account Address Displays the address associated with the account.
    Account Preferences Displays the Preferences such as facilities or banking channels enabled for the account.
    Account Statement Details Displays the information on statement frequency and options for requesting ad hoc statements.
    Withdrawable Balance Displays the amount available for withdrawal from the account.
    Available Balance Displays the total accessible balance in the account.
    Plan Level Details This widget displays the IRA plan level details for the account.

    From this widget, user can view more plan details on the account.
    Plan Type Displays the plan type.
    Contribution Limit Displays the contribution limit on the account.
    Inherited IRA Distribution Option Displays the option set for the inherited IRA distribution.
    Suggested Actions This widget displays the system-recommended actions.
    Alerts This widget displays the notifications or alerts related to the account.
    Interest Details This widget displays the information on accrued interest.
    Frequent Actions This widget displays commonly used features.
    Recent Transactions This widget displays the latest account activity.

Parent topic: Account View