1.2.14 Retail Deposits (Servicing)

This topic provides information about enhancements in the Retail Deposits (Servicing).

Generic Feature Enhancements

• SSN to TIN change in multi-search criteria panel: The multi-search panel criterion previously labeled SSN in servicing screens is renamed to Tax Identification Number. It is now mapped to the corresponding field in the Tax Declaration segment of Oracle Banking Party Services instead of National ID.

Other Feature Enhancements

• Enhancements in Deposit 360 screen are as follows:
  • Amount Block widget: All active and full balance block details are now displayed, with totals, while garnishments are moved to a separate widget for clarity.
  • Garnishment widget: A new Garnishments widget allows users to view and manage garnishments directly in Deposit 360.
  • Instrument Set widget: The existing Instruction Set widget is updated for CD 360 to display rollover products and group multiple payout details for a better user experience.
  • Additional Customer Details: Deposit 360 view for CD now lets users quickly access full account holder details, including joint holder address, DOB, and KYC status, via quick navigation to Customer 360.
• Minor Validation Changes for Deposit Account - Branch users can now create CD accounts for emancipated minors or minors with an adult/emancipated minor joint holder. Minors can also be joint holders or beneficiaries without requiring guardian details.
• Enhancements in Payout Modification screen - The latest update brings a refreshed, modern UI for the Deposit Payout Modification screen with a streamlined drawer-based layout for easier navigation. Users can now make payouts to external accounts via Fedwire and Instruments.
• Capture Target Product CD renewal - CD accounts can now auto-rollover to a specified target product at the account or product level, with account-level settings prioritized. Users can select or update the target product anytime via the Payout Modification screen. CD creation and payout screens have been enhanced to support this functionality.
• Enhancements in CD Redemption screens are as follows:
  • Gross or Net Based Redemption Amount: Bank officers can now choose redemption amounts as Gross or Net for partial CD redemption, with dynamic recalculation and display.
  • Interest Handling During Redemption: Introduced an interest handling option to payout, retain, or forfeit accrued interest during CD redemption.
  • Penalty Waiver Reason: Users can select a predefined penalty waiver reason from a drop-down when applying CD penalty waivers.
• Rollover Excess Payout Account - Branch users can now capture a settlement account to automatically transfer any excess amounts exceeding the rollover product’s threshold. Supported for CD for the settlement account can be set during deposit creation or modified later via the Deposit Payout Modification screen.
• Full Balance Block for CD - Branch users can now block the entire balance, including future credits, of CD accounts. A new Full Amount Block option has been added to the Amount Block screen alongside partial or amount-based blocks.
• Cross Branch Support for Servicing Operations - Branch officers can now perform CD lifecycle operations on accounts across branches without switching logins. The restriction requiring the account and logged-in branch to match has been relaxed, while access rights continue to govern available operations. Note that CD account openings still require the user to be logged in to the respective branch, and this change currently applies only to CD operations.