70.1.2 Sent Mail

This topic describes the systematic instruction to Sent Mail option.

This folder displays all the messages sent by the user to the bank.

Navigation Path:

Access through the kebab menu of any other screens available under Mailbox

To view the sent messages:

  1. Navigate to above path.
    The list of sent mails appears on the Sent Mail screen.

    Click on the subject link of an individual message to view the details of that message.

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 70-4 Sent Mail - Field Description

    Field Name Description
    To The name of user whom the mail has been sent.
    Subject The subject of the mail is displayed against each mail record.
    Date The date and time on which the mail was sent is displayed against each mail record.
  2. Perform anyone of the following actions:
    • Click the link on the subject of the specific sent message that you wish to view.
    • Click Refresh to refresh the mailbox.
    • To delete a single or multiple mails, select the check box (s) against the mail, and click Delete to delete the message.
    • Click on kebab menu to access other mailbox related transactions.
  3. An overlay with details of the selected mail appears.
    • Click Reply if you wish to respond further to the mail.
    • Type the reply, and click Send.
    • The success message appears.

      Click Delete to delete the message.