1.3 Originations

The following enhancements have been made in the Originations module in this release:

Table 1-4 Enhancements in Originations

Enhancements	Description
Regionalization Support for Product Offerings Labels	Banks can now customize labels displayed on the Product Offerings page, including product categories, bundled applications, and application tracker labels, to align with regional and business requirements. Note: There is currently no user interface support for maintaining these labels. Configuration must be completed through the applicable backend process.
Gibraltar Address Maintenance	Address Maintenance now supports Gibraltar-specific local address requirements, enabling applicants to enter their addresses in the appropriate format.
Customer Support Number Configuration	Banks can now configure and maintain their customer support phone number through a new system configuration field. The configured number is displayed on customer-facing screens, including the Origination Application Form Confirmation page.
Additional Applicant Information Captured for Tax Compliance and AML Screening	OBDX Retail and SMB application forms now capture the applicant’s country of birth to support international tax compliance, anti-money laundering (AML) screening, and identity verification. This information is captured for: Primary applicants, joint applicants, and guardians in Retail product applications. Stakeholders in SMB product applications.
Auto Loan Enhancement	The retail auto loan application form has been enhanced to capture extensive information of the vehicle being purchased. Information such as Vehicle Identification Number, Condition, Make and Model etc. are now being captured in the application form.
Online KYC Configuration	With this enhancement, banks can now enable or disable Online KYC (applicable for National ID Verification and Liveness Check via Selfie Capture) at the entity level. If disabled Online KYC will not be part of any product applications (Retail & SMB) for the specific entity.
PII Masking of Sensitive Fields	The retail and SMB applications and application trackers have been enhanced to support masking of personally identifiable information such as account numbers, ID numbers, phone numbers, email addresses, etc..
Regulatory Disclosures	In addition to the already supported disclosures, the OBDX originations module now also makes disclosures such as the Cooling off Period and Right to Withdraw disclosure, Loan Agreement disclosure (UK template), Savings and Checking Account Overdraft Agreement (UK template) and the Pre-Contractual Disclosures applicable for Loans, Savings and Checking Accounts; available to retail applicants applying from the digital channel. Based on the configuration in the mid-office system, links to these disclosures will be available to retail applicants on the terms of service page of the applications and/or the application tracker.
Corporate Credit Facility Lead Generation	New to bank corporate customers can now initiate online inquiries on the bank’s offerings towards credit facilities. Once submitted, the customer can also track the status of the inquiry form through the corporate application tracker, also available on the digital channel. Processing of these inquiries are done in Oracle CFPM system and the bank is expected to contact the customer offline to procure additional information including collateral, documents, etc.
Capture of Loan Repayment Frequency	A new field has been introduced in all loan product application forms to enable applicants to select their preferred loan repayment frequency. This enhancement provides greater flexibility by aligning repayment schedules with customers’ earning patterns – accommodating those who receive their income weekly, bi-weekly and monthly. This update is especially relevant for regions where pay cycles vary.
Joint Application Enhancements	The following enhancements have been made to enable retail applicants to initiate and submit joint application forms: Joint Application Support for Loans & Deposits In addition to supporting online joint applications for CASA products, the OBDX Originations module now also supports joint applications for Retail Loans (unsecured personal loans, auto loans and home loans) and Term Deposits/Certificates of Deposit. This is applicable for regions ROW and US. Joint Application Support for New and Existing Customer Combinations The OBDX Origination module now supports Joint Applications for any combination of new and existing customers. This includes profiles where: Both applicants are new to the bank. Both applicants are existing bank customers. The primary applicant is new and the joint applicant is existing. The primary applicant is existing and the joint applicant is new. Streamlined Existing Customer Intake To minimize data entry and shorten the application process, forms now use a smart data capture rule: If the joint applicant is an existing bank customer, only their Name, Date of Birth, and Banking Customer ID are required. Detailed personal, contact, and identification fields are automatically skipped for these applicants. Retail CASA Overdraft Support Joint applications now fully support overdraft features with dynamic financial data routing: Applicants can choose whose financial information to provide for the overdraft evaluation: Primary Applicant, Joint Applicant, or Both. The application form dynamically updates to capture the financial details of only the selected individual(s). Application Tracker Enhancements The Application Tracker has been upgraded to provide complete visibility and self-service actions for both parties: Enhanced Details View: The tracker details page explicitly displays the Application Type (Single vs. Joint) and lists the full names of both the primary and joint applicants. Joint Applicant Self-Service: Joint applicants can now independently track status, download the completed application form in PDF format, view overdraft offer documents, and officially reject the loan/overdraft offer. Note: Offer acceptance can be done only by the primary applicant.
Applicants can identify if they are staff/employees of the bank	Retail applicants can now identify that they are currently employed by the bank so as to avail staff benefits on the banking product they are applying for. Additionally, this also helps banks manage internal compliance and risk. This flag is stored by the party management module so that the staff benefits can be applied to all future products being applied for as well.
Deposit/Certificates of Deposit Enhancements	Enhancements have been made to the deposit product applications to enable external account selection for term deposit interest and maturity payout. Additionally, a configuration has been added that enables the bank to enable/disable a payout mode (draft and external account transfer). Based on the maintenance, either draft or external account transfer or both can be available for selection in case of interest and maturity payout.`Other Enhancements

Table 1-5 Other Enhancements

Enhancements	Description
Online Banking Access Flag	All Retail (US and ROW) & SMB applications that involve new to bank/prospect applicants (primary, joint and guardians included) have been updated to send a flag identifying that the applicants should be given access to the online banking channel as well as phone and kiosk banking access. The options for Digital Banking, Kiosk Banking and Phone Banking that were previously available on Retail Savings Account, Checking Account and Deposit applications and on SMB Savings Account and Checking Account applications will no longer be displayed in the application forms.
Collateral Enhancements in SMB Loan Applications	The collateral information section of the SMB loan applications has been enhanced specific to the capture of information for collateral type, Vehicle. The applicant can now specify extensive information of the vehicle being added as collateral, which will include the type of vehicle i.e passenger or commercial, capacity, vehicle identification number, condition etc..
Disbursement & Repayment Enhancements	This section of the Retail and SMB loan application forms has been streamlined to capture essential information only.
Regionalization Enhancements	The following enhancements have been made in the OBDX Originations module in this release, utilizing the regionalization framework: Address Regionalization Regionalization enhancements focusing on UK, US and India regions have been made so as to support capture of addresses specific to each region. Product Offerings Page Maintenance The bank administrator can now maintain the product offerings page available pre-login as well as post login on the digital channel. The maintenances include updating the product category names, the informative text displayed in each product category card as well as the labels of the customer categories. These changes can be made at entity level.
Zip Code Enhancement	The zip code field has been enhanced to support entry of alphanumeric characters as well as certain special characters and spaces. This enhancement has been made so as to support capture of zip codes/postcodes of regions that have alphanumeric, spaces and certain special characters included in the zip codes/postcodes. This enhancement has been made in Retail & SMB ROW application forms.
US Region specific Enhancements	The following enhancements have been made specifically to the US region product application forms: Service Member/Defense Officer Information The set of fields pertaining to service member/defense officer information in the US personal loan and US credit card application forms has been streamlined to capture important information only. External Account Information Capture Enhancements This enhancement is applicable to the Disbursement & Repayment section of the Unsecured Personal Loan application. The information to be captured in case an external bank account is being entered for loan disbursement and/or repayment has been enhanced to be specific to the US region. Gender Validation extended to Joint Applicants Certain banking products might be offered to certain groups of retail applicants. E.g. Home Loans created just for women. In order to support such product applications from the digital banking channel, validations need to be in place to ensure that only women can apply for such products. This validation was already in place for primary applicants. The same has now been extended to also support validation of gender for joint applicants. Insider and Service Member details The set of fields to capture insider information as well as service members, if applicable, in the US personal loan and US credit card application forms as been enhanced to also capture reverse relationship between the insider and service member. Insider fields have also been streamlined. Account Funding Post Account Opening and Finicity Integration The US Savings and US Checking account application forms have been enhanced to support the facility for the applicants to fund their accounts once they have been opened. Integration with Finicity has also been undertaken to support verification of external accounts in the case of external bank account funding. The application tracker has also been enhanced so as to enable applicants to complete post account funding from the application tracker. This feature comes in handy if the customer had opted to skip initial account funding from the application submission confirmation page or if funding could not be completed due to technical or other reasons. This feature is specific to Checking and Savings account product applications in the US region.
Enhanced Existing Customer Application Forms	Existing customer application forms previously did not have kickoff page nor review pages. The application forms for existing customers have been enhanced as part of this release to include the kickoff page which displays eligibility criteria and also, in case of checking or savings account applications that support joint applications, the fields to support capture of account type (single or joint) as well as overdraft specific fields in case of joint account selection. The review page will also be displayed offering the standard features of editing information in sections, as required.
Employment Section made Optional	The section capturing employment information of applicants has been made optional so as to provide greater flexibility to banks while designing the application forms. Bank administrators can enable or disable the Employment Information section for each applicant from product application forms (at Product Category level) from the Originations Workflow Maintenance screens.
Display of Applicant Role under Terms of Service Page	The terms of service page has been enhanced to display, the applicant role (Primary Applicant/Joint Applicant/Guardian) in addition to the party’s name against the terms and conditions applicable to each party.