3.3 About Servicing Transaction Screen

Based on the access/permission provided to the logged-in user, you can access a Servicing transaction screen.

Servicing transaction screen allows you to perform the servicing transactions and customer service transactions; using the fields associated with the selected screen. A sample illustration of a servicing transaction screen is shown below.

Figure 3-3 Beneficiary Details Update

Description of "Figure 3-3 Beneficiary Details Update"

For more information on callouts, refer to the callout details table.

Table 3-2 Beneficiary Details Update-Callout Details

Callout	User Interface Term	Description
1	Fields	Displays the fields associated with the selected Servicing screen. There are several types of fields such as text box, drop-down, and so on, these fields can also be either mandatory or options fields.
2	Customer Search	Used to query and find a specific customer account.
3	Title Bar	Displays the name of the transaction.
4	Customer Information	Displays the details of account and Customer.
5	Submit	Click to submit the transaction with the entered details.
6	Save and Close	Click to save and close the transaction screen.
7	Cancel	Click to cancel the transaction.