2.1 Branch Operations
Enables daily branch-level activities not involving direct customer interaction. Staff can open/close branch batches, teller batches, and vault batches; monitor till/vault cash positions; book shortages/overages; and manage breach limits. The system automates next-working-day rollovers and ensures all branch transactions are accounted for before batch closure.
Key Functions:
- Open/Close Branch, Vault, and Teller Batch
- View Current Open Tills
- Till/Vault Cash Position and Branch Total Position
- Book Shortage/Overage and Vault Shortage/Overage
- Monitor Branch Breach Limits
This ensures the branch operates within defined cash and regulatory limits, with clear segregation of teller and vault responsibilities.
Parent topic: Teller Operations