2.3 Customer Transactions

Handles diverse customer-facing teller-initiated transactions linked to customer accounts or walk-in customers. Teller can use Customer Transactions to perform financial transactions for customer accounts, which includes, cash deposits, cash withdrawals, and check withdrawals.

Examples:

• Cash Deposit / Withdrawal
• Cheque Withdrawal
• Foreign Exchange Sale and Purchase (Account or Walk-in)

The system validates account states, retrieves real-time customer information, and supports charge details entry. Customer screens display transaction headers, KYC status, and active account views to facilitate secure, efficient service.