2.10 Salient Features

  • Application Layout - The general layout of the Oracle Banking Branch application consists of the main menu, Dashboard Widgets, Transaction area including customer summary, and additional widgets available to display the Current Till Position, Memo and frequently used transaction icons.
  • Advice Generation: Multi-language printing for teller transaction advice.
  • Generation of Teller Sequence Number - The system generates a unique Teller Sequence Number and displays an information message Teller Sequence Number nnn indicating the generated number after submission of each teller transaction.
  • Transaction Flow: All teller and vault transactions follow a standardized workflow ensuring control, authorization, and auditability comprising:
    • Teller Request: Input and enrichment of transaction details (e.g., deposits, withdrawals, cheque operations).
    • Authorization: Supervisor review and approval for amounts above threshold or flagged transactions.
    • Resubmission/Override: Resubmit if corrections are needed; override flows available for warnings.
    • Completion/Reversal: Finalize or reverse transactions, with audit trails maintained in journal logs.
  • Keyboard Navigation: Enhanced accessibility for high-volume teller operations.
  • Till Balancing Automation: Denomination validation and real-time position update.
  • Shortcut key support: To facilitate better navigation through Menu Search, Customer Panel, and Journal Logs.
  • Fast path - Based on Function code: The Menu Item Search feature has been improved to allow for function code (Fast Path) based searches to open the screen.
  • API Support - Additional APIs have been introduced, that facilitate efficient transaction processing by improving external system compatibility.
  • Transaction Notification Alert: An instant notification feature has been introduced to alert supervisors whenever a teller submits a transaction for approval. This ensures timely transaction processing and faster authorization decisions, helping reduce delays in customer service.
  • Fees & Charges: Oracle Banking Branch Cloud Service facilitates the calculation of specific fees and charges on Transactions. The key features of this functionality are:
    • Ability to define different fee or charge headers with fixed or percentage-based calculation methods.
    • Ability to Compute and apply different fees and charges automatically based on pre-defined Configurations at transaction level.
    • Relationship Pricing Integration: Added support to send the External Data Elements for the Teller transaction charges to OPDS-RP for Relationship Pricing evaluation.