Index A B C F L M O P R S T A Account Statement 3.1 B Bill Status Inquiry 5.1 C Closure Quote 5.2 F Failed Events Inquiry 2.15 Forfeit Excess Amount 2.11 Freeze Account Status 2.14 L Loan 360 2.3 Loan Adhoc Charges 2.1 Loan Disbursement 2.2 Loan Disbursement Schedule 2.10 Loan Payment and Closure 5.3 Loan Schedule Inquiry 6.1 Loan Write-Off 2.4 M Maintain Account Condition 2.9 Manage Balances 3.3 Manage Hardship 2.7 Manage SCRA/MLA Benefits 2.8 Manual Provision 2.13 Modify Interest Rate 6.3 Modify Penalty Interest Rate 6.5 Modify Tenure and Installment 6.4 O Outstanding Balance Inquiry 3.2 P Payment Preferences 4.1 R Refund Excess Amount 2.12 Repayment Date Change 6.2 S Statement Inquiry 5.4 T Transaction Inquiry 2.5 Transaction View & Reversal 2.6