8.1.5.9 BC Refund by Cash

The Teller can use the BC Operations screen to refund the amount against a BC.

The BC refund is made by cash to the beneficiary when the operation mode is Cash.

To refund the amount:

  1. On the Homepage, from Teller mega menu, under Remittances, click BC Operations or specify BC Operations in the search icon bar and select the screen.
    The BC Operations screen is displayed.

    Figure 8-16 BC Operations - Refund by Cash



  2. On the BC Operations screen, specify the fields. For more information on fields, refer to the field description table.

    Note:

    The fields, which are marked with an asterisk, are mandatory.

    Table 8-16 BC Operations (Refund by Cash) - Field Description

    Field Description

    Operation Type

    Select the type Refund from the drop-down list.

    BC No

    Specify the BC number of the instrument.

    Issue Branch

    Select the branch code where the instrument is issued from the LOV.

    Operation Mode

    Select the operation mode as Cash from the drop-down values.

    Refund Details

    Specify the details under this segment.

    Transaction Amount

    Specify the transaction currency and transaction amount.

    Beneficiary Name

    Specify the beneficiary name.

    Identification Type

    Select the identification type of the beneficiary from the drop-down values.

    Identification Number

    Specify the identification number of the beneficiary.

    Exchange Rate

    Displays the exchange rate, and it can be modified.

    Note:

    If the transaction currency is the same as the account currency, the system will display the exchange rate as 1. This field is displayed only if Multi-Currency Configuration at Function Code Indicator level is set as Y.

    Total Charge Amount

    Displays the account amount.

    Note:

    This field is displayed only if Total Charges Configuration at Function Code Indicator level is set as Y.

    Narrative

    Displays the default narrative as BC Refund by Cash, and it can be modified.

  3. Specify the charge details. For information on the fields in the Charge Details segment, refer to Add Charge Details.
  4. Specify the denomination details. For information on the fields in the Denomination segment, refer to Add Denomination Details.
  5. Click on the View BC Details data segment to view the additional details of the BC.

    Note:

    This data segment is non-editable.
  6. Click Submit.

    A teller sequence number is generated, and the Transaction Completed Successfully information message is displayed.

    Note:

    The transaction is moved to authorization in case of any warning raised when the transaction saves.

    On transaction submission, the system will hand off the details to the payments product processor (Oracle Banking Payments) for processing. When you get a success notification from Oracle Banking Payments, the system will update the transaction status as Success and mark for charges accounting handoff. The transaction accounting is not applicable for the transaction. In case of reject notification from the Oracle Banking Payments, the system will discard the transaction.