8.3.2.6 Cash Remittance Refund by Cash

The Teller can use the Cash Remittance Operations screen to refund the amount against a cash remittance.

The cash remittance refund is made by cash to the beneficiary when the operation mode is Refund.

To refund the amount:

1. On the Homepage, from Teller mega menu, under Remittances, click Cash Remittance Operations or specify Cash Remittance Operations in the search icon bar and select the screen.
   The Cash Remittance Operations screen is displayed.

   Figure 8-54 Cash Remittance Operations (Refund by Cash)

   
   

   
   Description of "Figure 8-54 Cash Remittance Operations (Refund by Cash)"

   
   
2. On the Cash Remittance Operations screen, specify the fields. For more information on fields, refer to the field description table.

   Note:

   The fields, which are marked with an asterisk, are mandatory.

   Table 8-52 Cash Remittance Operations (Refund by Cash) - Field Description

   Field	Description
   Issue Branch Code	Select the branch code where the remittance is issued.
   Remittance No	Specify the remittance number.
   Test Key No	Specify the test key number.
   Operation Type	Select the type Refund from the drop-down list.
   Operation Mode	Select the operation mode as Cash from the drop-down values.
   Query	Click this icon to fetch the remittance details. Note: When you click this icon, after you specify the Issue Branch Code and Remittance No, the system will make a service call to Oracle Banking Payments and fetch the remittance details.
   Beneficiary Details	Specify the details under this segment.
   Transaction Amount	Displays the transaction currency and transaction amount. Note: By default, the local branch currency is displayed as a transaction currency, and it can be modified.
   Beneficiary Name	Specify the beneficiary name.
   Address Line 1 to Address Line 4	Specify the address of the beneficiary.
   Identification Type	Select the identification type of the beneficiary from the drop-down values.
   Identification Number	Specify the identification number of the beneficiary.
   Exchange Rate	Displays the exchange rate, and it can be modified. Note: If the transaction currency is the same as the account currency, the system will display the exchange rate as 1. This field is displayed only if Multi-Currency Configuration at Function Code Indicator level is set as Y.
   Total Charge Amount	Displays the account amount. Note: This field is displayed only if Total Charges Configuration at Function Code Indicator level is set as Y.
   Narrative	Displays the default narrative as Cash Remittance Operation by Refund, and it can be modified.

3. Specify the charge details. For information on the fields in the Charge Details segment, refer to Add Charge Details.
4. Specify the denomination details. For information on the fields in the Denomination segment, refer to Add Denomination Details.
5. Click on the Remittance Details data segment to view the additional details of the remittance.

   Note:

   This data segment is non-editable.
6. Click Submit.

   A teller sequence number is generated, and the Transaction Completed Successfully information message is displayed.

   Note:

   The transaction is moved to authorization in case of any warning raised when the transaction saves.

   On transaction submission, the system will hand off the request to Oracle Banking Payments using Instrument Pay Service. If the remittance is issued by another bank, the Oracle Banking Branch has to provide the test key number during handoff for validation. On transaction completion, the Oracle Banking Branch will hand off accounting to FLEXCUBE Universal Banking for the main leg.