1.3.1 Customer Search

The Customer Search is located in the Branch Dashboard and Teller Transaction screens. It is used to query and find a specific customer account.

You can use Customer Search to query and find a specific customer account with one of the following information:
  • Customer ID

  • Customer Name

  • Account Number

To find a specific customer account:

  1. On the Homepage or the transaction screen, in the Customer Search widget, click the Search LOV icon.
    The Customer Search screen is displayed.
  2. On the Customer Search screen, query the details. For more information on fields, refer to the field description table.

    Table 1-4 Customer Search - Field Description

    Field Description

    Customer ID

    Specify the customer ID which the details need to be queried.

    Customer Name

    Specify the name of the customer for which the details need to be queried.

    Account Number

    Specify the account number for which the details need to be queried.

    Search

    Click Search to get the results for the specified Customer ID, Customer Name, or Account Number.

    Reset

    Click Reset to clear the search results.

    Customer Results

    Displays the customer search results.

    Customer ID

    Displays the customer ID.

    Customer Name

    Displays the customer's name.

    Account Details

    Displays the account search results.

    Account Number

    Display the account number.

    Account Name

    Display the description of the account.

    Account Currency

    Display the currency of the account.