11.1 Account Balance Inquiry

This topic describes the systematic instructions about Account Balance Inquiry. The Account Balance Inquiry screen helps the users to inquire the account balance, accrued interest and charge due, turnover and receivable tracking details.

1. On the Homepage, from Account Services, under Inquiry, click Account Balance Inquiry, or specify the Account Balance Inquiry in the Search icon bar.
   Account Balance Inquiryscreen is displayed.

   Note:

   The fields which are marked in asterisk blue are mandatory.

   Figure 11-1 Account Balance Inquiry

   
   Description of "Figure 11-1 Account Balance Inquiry"
2. On Account Balance Inquiry screen, specify the fields.
   For more information on fields, refer to the field description table.

   Table 11-1 Account Balance Inquiry - Field Description

   Field

   Description

   Account Number

   Enter the Account Number or click the search icon to view the Account Number pop-up window. By default, this window lists all the Account Numbers present in the system. You can search for a specific Account Number by providing Customer ID, Account Number, or Account Name and clicking on the Fetch button. Note: The Account Name is displayed adjacent to this field as the account number is selected. The customer information is also displayed to the left of the screen.

3. After the account number is input, the system displays the following details:
   1. Account Currency
   2. Account Balance
   3. Interest and Charge Details
   4. Turnover Details
   5. Receivable Tracking
4. To view the total available balance calculation, click on Show Calculation.
   Show Calculation screen is displayed.

   Figure 11-2 Show Calculation

   
   Description of "Figure 11-2 Show Calculation"
5. On the Account Balance, the system displays the following details:
   1. Total Available Balance
   2. Current Balance
   3. Available Balance
   4. Uncollected Balance
   5. Withdrawable Uncollected
   6. Sweep Eligible
   7. Unutilized Limits
   8. Minimum Required Balance
   9. Amount Block
6. On the Interest and Charge Details, the system displays the following details:
   1. Accrued Debit Interest
   2. Accrued Credit Interest
   3. Interest Due
   4. Charge Due
7. On the Turnover Details, the system displays the details.
   For more information on fields, refer to the field description table.

   Table 11-2 Turnover Details - Field Description

   Field	Description
   Daily Turnover	Displays the sum of Daily Credit and Debit Turnover.
   Month to Date Turnover	Displays the sum of current month to business date debit and credit turnover.
   Last transaction Date	Displays the last debit and credit transactions date.

8. On the Receivable Tracking, the system displays the following details:
   1. Amount Due
   2. Amount Available