8.1.5.3 BC Duplicate Issue

The Teller can use the BC Operations screen to issue the instrument if the customer or banker lost the instrument or if the instrument is damaged.

In case of a request raised by the customer, additional charges will be deducted while issuing again. The system will allow for duplicate issue only if:

• The duplicate issue is allowed at the instrument type level

• The instrument is not liquidated, canceled, or refunded

• The instrument is issued or revalidated but not liquidated/refunded/canceled

• Rule based authorization is not supported for duplicate issue

To issue a duplicate instrument:

1. On the Homepage, from Teller mega menu, under Remittances, click BC Operations or specify BC Operations in the search icon bar and select the screen.
   The BC Operations screen is displayed.

   Figure 8-10 BC Operations - Duplicate Issue

   
   

   
   Description of "Figure 8-10 BC Operations - Duplicate Issue"

   
   
2. On the BC Operations screen, specify the fields. For more information on fields, refer to the field description table.

   Note:

   The fields, which are marked with an asterisk, are mandatory.

   Table 8-10 BC Operations (Duplicate Issue) - Field Description

   Field	Description
   Operation Type	Select the type Duplicate Issue from the drop-down list.
   BC No	Specify the BC number of the instrument.
   Issue Branch	Select the branch code where the instrument is issued from the LOV.
   Duplicate Issue Details	Specify the details under this segment.
   Duplicate Issue Date	By default, the current system date is displayed as a duplicate issue date, and it can be modified.
   Duplicate BC No	Specify the duplicate banker's cheque number.
   Duplicate MICR No	Specify the duplicate MICR number.
   Requested By	Select from the drop-down values (Customer or Bank).
   Mode of Charge	Select the mode of charge from the drop-down values (Account or Cash).
   Charge Account	Specify the charge account number. The following conditions apply based on the value selected for Mode of Charge: If the Mode of Charge is selected as Account, the user needs to capture the account from which the charges are to be deducted. Note: If the Mode of Charge is selected as Account, the system displays the Drawer Account by default. Else, this field is kept blank and the user can input the valid account number. If Mode of Charge is selected as Cash, the user needs to capture Charge Currency, and denomination details to be picked up based on the charge currency specified.
   Narrative	Displays the default narrative as BC Duplication, and it can be modified.

3. Specify the charge details. For information on the fields in the Charge Details segment, refer to Add Charge Details.
4. Click on the View BC Details data segment to view the additional details of the BC.

   Note:

   This data segment is non-editable.
5. Click Submit.

   A teller sequence number is generated, and the Transaction Completed Successfully information message is displayed.

   Note:

   The transaction is moved to authorization in case of any warning raised when the transaction saves.