5.2 Miscellaneous Customer Credit

The Miscellaneous Customer Credit screen is used to transfer funds from GL to the customer account.

The customer account can be credited for various reasons, with the corresponding debit to a GL belonging to the transaction branch.

To perform the miscellaneous customer credit:

  1. On the Homepage, from Teller mega menu, under Miscellaneous, click Misc Customer Credit or specify Misc Customer Credit in the search icon bar and select the screen.
    The Miscellaneous Customer Credit screen is displayed.

    Figure 5-2 Miscellaneous Customer Credit



  2. On the Miscellaneous Customer Credit screen, specify the fields. For more information on fields, refer to the field description table.

    Note:

    The fields, which are marked with an asterisk, are mandatory.

    Table 5-2 Miscellaneous Customer Credit - Field Description

    Field Description

    Account Number

    Specify the account number from which the funds need to be credited.

    Note:

    In addition, you can use Oracle Banking Virtual Accounts. These Virtual Accounts are used as a routing account to credit the underlying physical account.

    The system displays an override or error message on the tab out of Account Number based on the account dormancy parameters.

    Account Amount

    Displays the account currency based on the account number specified. Specify the amount to be credited from the account currency.

    GL Account

    Specify the GL account from which the funds need to be debited.

    Note:

    You can also select the appropriate GL account from the list of values that displays all the valid GL accounts.

    GL Branch

    Displays the branch code of the transaction branch and allows to modify.

    GL Currency

    By default, the account currency is displayed, and it can be modified.

    GL Amount

    Displays the amount in terms of GL currency.

    Note:

    This field is displayed only if Multi-Currency Configuration at Function Code Indicator level is set as Y.

    GL Description

    Displays the description of the selected GL account number.

    Negotiated Exchange Rate

    Specify the negotiated exchange rate if it is needed to perform the transaction using negotiated value.

    Note:

    This field is applicable only if the transaction involves cross currency. If this option is selected, the Negotiated Reference Number field will become mandatory.

    Negotiated Reference Number

    Specify the reference number for the negotiated cost rate.

    Note:

    This field is applicable only if the transaction involves cross currency.

    Narrative

    Displays the narrative as Miscellaneous Customer Credit, and it can be modified.

    Reference Number

    Specify the reference number for the transaction, which is the original transaction reference or any invoice number.

    Exchange Rate

    Displays the exchange rate used to convert the transaction currency into GL currency, and it can be modified.

    Note:

    If the transaction currency is the same as the account currency, the system displays the exchange rate as 1. This field is displayed only if Multi-Currency Configuration at Function Code Indicator level is set as Y.
  3. Specify the charge details. For information on the fields in the Charge Details segment, refer to Add Charge Details.
  4. Click Submit.
    A teller sequence number is generated, and the Transaction Completed Successfully information message is displayed.

    Note:

    The transaction is moved to authorization in case of any approval warning raised when the transaction saves. On transaction completion, the GL account is debited, and the customer account is credited to the extent of the Account Amount.