1 Overview of Oracle Banking Branch

Oracle Banking Branch is a retail banking application that gives a 360-degree view of the customer and financial transactions to the Teller of the bank.

Oracle Banking Branch you as the Teller, to provide better customer-focused services as well as cross-sell and up-sell the other products and services of the bank. A typical transaction under a branch is classified into the following stages:

Table 1-1 Transaction Stages

Stage Description

Teller Request

In this stage, the Teller captures the transaction request and transaction enrichment.

Authorization

In this stage, the Supervisor authorizes the request.

Teller Resubmission

The Resubmission stage is applicable only for certain transactions.

This topic contains the following subtopics: