BC Payment Reversal by Cash

The Teller can use the BC Operations screen to make the reversal of payment for BC. Reversal of BC Payment is not supported through Electronic Journal/Service Journal.

To make the reversal of payment for BC:

1. On the Homepage, from Teller mega menu, under Remittances, click BC Operations or specify BC Operations in the search icon bar and select the screen.
   The BC Operations screen is displayed.

   Figure 8-23 BC Operations - Payment Reversal

   
   

   
   Description of "Figure 8-23 BC Operations - Payment Reversal"

   
   
2. On the BC Operations screen, specify the fields. For more information on the fields in the BC Operations screen, refer to Table 8-17.
3. Specify the charge details. For information on the fields in the Charge Details segment, refer to Add Charge Details.
4. Click on the View BC Details data segment to view the additional details of the BC when the issue mode as cash.

   Note:

   For more information on screen for the View BC Details data segment, refer to Figure 8-14.
5. On the View BC Details screen, view the fields. For more information on field description for the View BC Details data segment, refer to Table 8-13.
6. Click Submit.

   A teller sequence number is generated, and the Transaction Completed Successfully information message is displayed.

   Note:

   The transaction is moved to authorization in case of any warning raised when the transaction saves.

   On transaction submission, the system will hand off the details to the payments product processor (Oracle Banking Payments) for processing. When you get a success notification from Oracle Banking Payments, the system will update the transaction status as Success and mark for charges accounting hand off. In case of reject notification from the Oracle Banking Payments, the system will discard the transaction.